Thank you for shopping at Marché Viidi. We value your business and relationship. 

Here at Marché Viidi, we want you to be happy with your purchase and we truly wish you find our products enjoyable and useful.

Being said, we also understand that occasionally our products may not fit. If this is the case, and you are not entirely satisfied with your purchase, you may return the product within 14 days. Our products can be returned within 14 days from the date the product was received.

To be eligible for a return, please make sure that:

  1. The product is in its original packaging
  2. The product isn't used or damaged
  3. You have proof the product was received in the last 14 days
  4. You have the receipt or proof of purchase
  5. You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us via:

Send the product in its original package and the receipt or proof of purchase and the RMN number, to:

Marché Viidi [Re: Returned Merchandise] PO BOX 1011 Ashburn, VA 20146

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Marché Viidi.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us via:

  • Phone: (877) 378-9264
  • Email: return@marchaviidi.com
  • Website: https://marcheviidi.com/pages/contact